Terms of Service

Last updated: November 3, 2026

1. Who we are

This online store (yuzobrands.com) and the related product websites, including shockshorts.yuzobrands.com, monstercozies.yuzobrands.com, mopwalkers.yuzobrands.com, scrubbedfamous.yuzobrands.com and foodnap.yuzobrands.com, are operated by Humani Holdings LLC, 1309 Coffeen Avenue, Sheridan, WY 82801, USA ("we", "us"). Contact: support@yuzobrands.com. Our full company details are in our Legal Notice.

The brands sold in this store, including Shock Shorts, Monster Cozies, Mop Walkers, Scrubbed Famous and Foodnap, are brands of Humani Holdings LLC. We are the seller of the products. We are not the manufacturer; the products are made by third-party manufacturers and are shipped to you directly from our suppliers, which may be located outside your country (including in China).

2. Scope

These Terms apply to all orders placed through our store. If you are a consumer, nothing in these Terms limits the rights you have under the mandatory consumer protection laws of the country where you live.

3. Eligibility

To place an order you must be at least 18 years old, or have the consent of a parent or guardian.

4. Products

We describe and show our products as accurately as we can. Colors and sizes may vary slightly from images. Product safety information, including manufacturer details and, for the EU, the responsible person, is shown on each product page.

5. Prices and payment

Prices are shown in the currency of your selected market. For customers in the European Union, prices include VAT. Shipping costs are shown before you complete your order. We accept the payment methods displayed at checkout. Your payment is processed by our payment providers; we do not store your full card details.

6. How the contract is formed

Our product listings are an invitation to order. When you place an order, you make an offer to buy. The contract is formed when we send you the order confirmation email. We may decline or cancel an order, for example if a product is unavailable or a pricing error occurred; in that case we will refund any payment in full.

7. Delivery

Delivery times, costs, customs and duties are described in our Shipping Policy. Orders containing several items may arrive in separate packages.

8. Refunds and right of withdrawal

We refund damaged, defective, wrong or undelivered items with proof. Customers in the European Union can also withdraw from their purchase within 14 days of receiving the goods without giving a reason. Details, including our online withdrawal function and the model withdrawal form, are in our Refund and Withdrawal Policy.

9. Legal guarantee

Products must conform to the contract. If you are a consumer in the EU, you are entitled to the statutory legal guarantee of at least 2 years from delivery. Consumers in other countries have the rights provided by their local law. To report a defect, contact support@yuzobrands.com with your order number and photos of the issue.

10. Use of products

Please follow the instructions and warnings provided with each product and on its product page.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses. This does not limit our liability for death or personal injury caused by our negligence, for fraud, for defective products under product liability law, or for any liability that cannot be limited under applicable consumer law.

12. Intellectual property

All content on our websites, including brand names, logos, texts, images and videos, belongs to us or our licensors and may not be used without permission.

13. Privacy

How we handle your personal data is explained in our Privacy Policy.

14. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, USA. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory laws of the country where you live, and you may bring claims in the courts of your country of residence.

If you have a complaint, please contact us first at support@yuzobrands.com; we aim to respond within 2 business days. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.

15. Changes

We may update these Terms. The version in force when you place your order applies to that order.

16. Contact

Humani Holdings LLC, 1309 Coffeen Avenue, Sheridan, WY 82801, USA. Email: support@yuzobrands.com